Windows Softplayer (Legacy)

Windows Softplayer

Installing and Configuring the Softplayer

• STEP 1: Configure the PC for Softplayer

1. Press [WINDOWS + R] to bring up the Run dialog boxType cmd and press EnterType ewfmgr c: -Disable and press EnterThis step is necessary to account for Windows Embedded devices- EWF Manager needs to be disabled before proceeding. On most PC’s this step will simply result in an error.Type exit and press Enter

• STEP 2: Install Softplayer

1. Open a web browser.
2. Navigate to http://go.industryweapon.com/pcplayer Save PCPlayer-latest.exe when prompted.
3. If prompted, run PCPlayer-latest.exe
4. If you’re not prompted, press [WINDOWS + R], type shell:downloads and press Enter.Double-click PCPlayer-latest.exe
5. Follow the prompts on screen to install the application
6. When prompted, choose to restart the computer
7. The device will boot up directly into the IWPlayer application – note the IP address being displayed in the bottom-left corner of the screen

• STEP 3: Configure the Player in CommandCenterHD

1. Log in to CommandCenterHD; ensure that there is a channel with active content in the correct resolution that’s ready to be scheduled to the device before proceedingFrom the dashboard, hover your mouse over the “Wrench” icon in the top-right corner of the screen and click DevicesClick + next to “Digital Signage Players”In the Player Model dropdown, choose Spectrio Softplayer-WindowsFollow the remaining prompts to complete the authorization process and then click Save PlayerAllow 15 – 20 minutes for the player to sync

Uninstalling the Softplayer

• STEP 1: Disable Watchdog and Close Softplayer

1. Press [CTRL + ALT + DELETE] and open the Task Manager

• Windows 10: Click on the Details tab, scroll down to php.exe, right-click it and click End Task
• Windows 7, Windows 8: Click on Processes, scroll down to php.exe, right click it and click End Task
• There may be more than one instance of php.exe running- you must end all of them to proceed

1. Close the Task ManagerPress [ALT + F4] to close Softplayer- you’ll now be at the desktop for the PC

• STEP 2: Uninstall Softplayer and its Associated Applications

1. Press [WINDOWS + R] to bring up the Run dialog boxEnter control appwiz.cpl and press EnterRight-click on IWPlayer and click UninstallRight-click on Chromium and click UninstallRight-click on VLC media player and click UninstallRight-click on the Recycle Bin and click Empty Recycle Bin

• STEP 3: Remove Extant Program Files

1. Press [WINDOWS + R] to bring up the Run dialog boxEnter explorer.exe c: and press EnterRight click the folder Industry Weapon and click DeleteDouble-click Program Files (x86)Right-click the folder Chromium and click DeleteTake a moment to search “Program Files” and “Program Files (x86)” for any further instances of “Industry Weapon,” “Chromium” or “VLC” and delete any that you find.Right-click on the Recycle Bin and click Empty Recycle Bin

• STEP 4: Remove Extant Application Data

1. Press [WINDOWS + R] to bring up the Run dialog boxEnter shell:appdata and press EnterIn the file path at the top of the File Explorer window, click AppDataOpen LocalSearch for any instance of “Industry Weapon,” “Chromium,” and “VLC;” right click and Delete themRight-click on the Recycle Bin and click Empty Recycle Bin

• STEP 5: Reboot the DeviceWhen the device has finished rebooting, take a moment to ensure that it does not boot into the IWPlayer app, and that you don’t see any lingering shortcuts for Chromium or VLC

Issues?

For questions or concerns, please reach out to our Support Team at [e-mail].